Skills for the human stuff.

Most professionals are highly trained in their discipline and barely trained in the things their next role depends on: leading people, winning trust, building relationships, developing business. AI is making technical knowledge cheaper by the day – these human capabilities are what will set your people apart.

I design and deliver customised training and development programs, especially for professional services firms and infrastructure projects. Areas I focus on:

- Leadership development – practical people-leadership skills for technical experts and new leaders: delegation, feedback, difficult conversations, and getting results through others

- Business development capability – helping consultants and professionals become trusted advisers, not just skilled technicians: mindsets, relationships and the craft of winning the right work

- Stakeholder engagement – the skills complex projects depend on: understanding what stakeholders need, communicating under pressure, and building relationships that survive bad news

- Team capability programs – multi-session programs combining training, practice and coaching, so skills actually stick

Everything is customised – built around your people, your clients and your real situations, not generic case studies. Engaging and creative, with plenty of practice. People do the work in the room, not just listen to me talk about it

I've done the learning the hard way: 25 years across consulting, strategic HR, communications and major project leadership. I've been the technical expert who had to learn to lead, and the adviser who had to learn to win work. I bring a psychology degree, coaching accreditation and a facilitator's toolkit – and real stories from real projects.

What capability does your team need to build?